Stow College

Learner Charter

Our learners are the most important people in Stow College. The following Learner Charter
has been drawn up stating the standards of service you can expect to receive as a learner at Stow.

At Stow you can expect…

• to receive a highly quality learning experience
• to be given equal opportunities and treated fairly
• to be treated with courtesy
• to have access to advice, guidance and support to ensure your choices are informed ones and that your learning needs are met
• to learn in a healthy and safe environment
• to be provided with timely and appropriate information on your progress
• to have college staff listen to any issues, suggestions or concerns you may have, and to respond in a relevant manner

In turn we have expectations of your behaviour as a member of the Stow Community.

We expect you to:

• be fully committed to your course
• treat people fairly, equally and with courtesy 
• provide us with appropriate information to help us meet your learning needs
• ensure that your behaviour contributes to a healthy and safe environment
• attend all timetabled classes, be on time and complete and submit course wrk as specified by the College
• communicate issues, suggestions or concerns using the procedures outlined in your Student Handbook. (Click here to read the student handbook)